Our Services

Silver Plan

SPECIAL OFFER

• Six months subscription($85) + Premium Instant Service ($50)
• Total Value $135
• You save @ 41.5% = $56

   You pay only: $79

The Silver Plan (180 days subscription) is the most economical of all the plans. You will get 24/7 unlimited support for whole of six months. Fix all your software issues within a short time. Our Certified Technicians are ever ready to attend to your support requests. We cover any version of the Windows operating system and issues with your software, whether its virus related, internet related, printer or peripheral compenents related issue. This is an ideal plan to test ride our support services and if you are happy with our support then you may extend your support period. The above plan is exclusively for one computer. We will cover any number of issues with that computer for whole of 180 days. List of supported software and support incidents:

OPERATING SYSTEMS
 

• Windows7
• Windows Vista
• Windows XP
• Windows Millennium Edition
• Windows 2000 Professional
• Windows 98 2nd Edition

SUPPORT INCIDENTS
 

• Operating system installation and recovery
• Software Installation
• Troubleshooting
• Software upgrades
• Software upgrade advises
• PC Speedup
• Virus, Spyware and Malware removal
• Printer and other peripheral setup
• Antivirus issues

ANTIVIRUS
 

• We support any genuine antivirus product
• We support any genuine antispyware product
• We support any genuine antimalware product
• Support includes installation, uninstallation and upgrade of antivirus software
• Antivirus scan

INTERNET
 

• Support for Modems configurations
• Support for router configurations
• Dial-up internet
• Setting up internet for first use
• DSL internet setup and troubleshooting
• Cable internet setup and troubleshooting
• Internet speed optimization

PERIPHERALS
 

• We support any brand of printers and scanners
• Setup and installation of Printers and scanners
• Setup and installation of iPod and digital cameras
• Setup and installation of CDROM and DVDROM
• Printer issue troubleshooting

MICROSOFT OFFICE
 

• Installation, and upgrade services
• Repair and reinstallation services
• Troubleshoot issues with Microsoft Word
• Troubleshoot issues with Microsoft Excel
• Troubleshoot issues with Microsoft Powerpoint
• Troubleshoot issues with Microsoft Outlook
• All versions of Microsoft office is supported

Note:
 

• The troubleshooting services exclude any physical configuration and repair of hardware.
• Support will be limited for products registered at the time of subscription. Products added after the registration date, are not included in the support.
• All products mentioned above are either trademarks or registered trademarks of their respective manufacturers. Microsoft Windows, Internet Explorer and other Microsoft products referenced herein are either trademarks or registered trademarks of Microsoft Corporation. iPod is a registered trademark of Apple Inc.

Internet setup

Our Insta plan provides one stop solution for internet related issues.

We provide resolutions for the following issues:

• Internet gateway setup.
• Internet protocol settings. Internet explorer issues.
• Router setup.
• Firewall settings. TCP/ IP configuration. Modem issues.
• Driver issues.
• Wireless router issues.

We also fix your Dial-up, Broadband, or Cable Internet connectivity problems in no time. Call us if you face any kind of problems with you Internet, including connectivity, slow speed, or browsing errors.

Printer/scanner support

The printer stops responding in the middle of printing your project and that can be the most frustrating experience you might face. We are here to stop this kind of printer malfunctioning. We all use printers but when it comes to resolving the issues we are at a loss, trying to find out the exact reason of failure. We might wonder whether it's because of the computer or because of the printer. Leave your worries to us. We can resolve most of the issues with your printer if it is not a hardware one. Even if it is a hardware issue, we can diagnose it and can suggest you ways to resolve it. The most common problems that you may face are:

• Smudgy printing.
• Frequent paper jam.
• Printer not detecting.
• Scanner not working.
• Not able to print from web pages or e-mails.
• Printer icon missing.

Leave your worries to us. We will resolve any issue with your printer (except hardware failures). Sign up and register with our Insta Plan us and we will take care of the rest.

PC Speed Up

We all experience slowdown of our computers with time. Computers slow down due to various reasons like virus infections, accumulation of junk files, unnecessary registry entries, unwanted software etc. We all need to take proper preventive measures, if we don't do so, your computer may end up crashing or damaging. It is necessary to take proper care of our computers as we do to other technical devices otherwise it may hamper our work. Everybody is not tech savvy enough to fix all types of computer problems. We are here to solve problems with your computer. You can fix all problems sitting at home. We have special tools through which we can undertake multiple activities to optimize your PC so that you can have a delightful computing experience. Our Microsoft Certified technicians are fully capable of resolving this issue very efficiently.

Here's what Insta services we provide:

• Your PC will be tuned up by a Microsoft Certified technician for one low price.
• 24/7 access to our technicians.
• Comprehensive PC check-up.
• Boost your machine's speed.
• Spyware and Malware removal.
• Clean up your system registries and free it from junk entries.
• Un-install any unwanted programs.
• Defrag hard drive and check it.
• Data overload problem.

Clean, fast, healthy PC you deserve—we take care of all junk files, outdated drivers, Spywares, Malwares and messy system registries. We support all the editions of the most popular versions of Windows, including: Windows 98, Windows ME, Windows Vista, Windows XP and Windows7 and any brand of computer.

Virus/Malware Removal

A computer virus can make a user helpless. Even a least powerful virus can damage the entire system.

As soon as a virus infects your PC you may observe following symptoms Slow machine. Popup alerts. Data loss. Hacking of secured data. Strange icons on the desktop. Corrupted operating system. Hard Disk Crash.

Sign up with our Insta service package and we will solve your computer security problems by making your PC completely virus-free. We can remove even the most hardened viruses using specialized tools. We will undertake all the following activities.

• Hard disk scan for files that are corrupted.
• Virus, Spyware, Adware and Malware removal.
• We Support all leading Antivirus programs.
• Removal of unnecessary Startup programs.
• Tune up your computer to increase its performance.

We provide support for all types of antivirus software, which include Norton, AVG, Kaspersky, MacAfee, E-set and many more.

Wi-fi setup/support

Wireless communication is one of the most preferred mode of communication today. It allows local area networks (LANs) to be setup without cabling. That can reduce associated costs of network connection. WiFi products are extensively available in the market. There are different brands of access points and user's network interfaces are able to inter-operate at a very basic service level. The WiFi LAN has a broad application nowadays. Because of the comfortable and quick installation people often replace old wired LANs with WiFi. Such connection allows you to move your machine around the place without losing the Internet or other network resources. Working on your laptop you can check your mail from anywhere in your home or office. The most common issues faced by wireless users are.

• Setting up wireless routers or modems.
• Setting up wireless networking.
• Security of your wireless network from intruders.
• Share files, folders, printers and internet connection between wirelessly connected computers.

OS installation

Windows operating system is one of the most commonly used operating system in the world. However, becoming popular also comes at a heavy price. Windows is targeted by hackers and virus developers. Some applications might give some errors as well. In an unfortunate incident we might have to reinstall/repair the operating system to make the computer working once again.

Our services include

• Diagnostic and repair of your software issues
• Troubleshoot software errors
• Update drivers
• Setting up and configuring Internet, devices and peripherals
• PC's speed and performance optimization.

Our support covers every single issue on repair and maintenance related to your operating system and we support all the versions of Windows operating system.

E-Mail setup/support

E-mail is the most powerful tool for communications today. Gone are the days of letter writing and waiting for days for an answer.

Some common problems we face in our daily life:

• E-mails won't send or receive.
• Spam mails.
• Attachments not opening.
• Rejected E-mail.
• Mailbox issues.
• Read only Inbox.
• Duplicate e-mails.

Our Insta plans provide good insight of all problems that occur and the solutions to them. We work on any e-mail client like Outlook Express, Outlook, Windows Mail, Windows Live Mail, Thunderbird etc. We can resolve any e-mail issue within a short time.

Office/setup/support

Microsoft Office is the most commonly used application for our day to day business needs. Word, Power Point, Excel, Outlook and other programs offer different types of features.

By subscribing to our Microsoft Office support, you will be entitled to the following services which include:

• MS Office startup errors.
• Cursor issues.
• Chart displays.
• Printing issues with MS Word.
• Spacing irregularities.
• Excel Table issues.
• Compatibility issues.
• Speed up MS office.

We support all editions of Microsoft Office Suite, including MS Office 2000, MS Office 2003, and MS Office 2007.

Data backup

Windows7 is becoming very popular with a growing number of users worldwide. We provide the following services for Windows7.

Services Types

• Diagnostic and repair of your hardware issues
• Troubleshoot software errors
• Update drivers
• Setting up and configuring Internet, devices and peripherals
• PC's speed and performance optimization.
• Compatibility check of your existing hardware with Windows7.

Under the Microsoft Windows7 Support plan, we cover all versions of Windows7 including, Windows7 Home Premium, Windows7 Professional, and Windows7 Ultimate.

MP3/ipod setup/support

Portable music players are exciting. Day by day, they get smaller in size and bigger in memory. We can carry our music or data anywhere, to the office, on a flight or simple when jogging.

Files need to be organized properly on these players. Disorganization leads to frustration and access to our files become complicated. Our experts help you organize and manage all your data, music and videos. Not only organization, there are several issues which spring up. They are:

• Player configuration with PC.
• Downloading videos.
• Transferring videos.
• Compatibility problems.
• Managing play lists.
• Music player doesn't recognize file type.
• Song not available for transfer.
• Music subscription license lapsed.
• Device transfer license not found.

MP3 players and iPods are designed to meet your entertainment needs and not bother you. Sign Up with us to enjoy your music unlimited. Apple, Zune, iRiver, Samsung, Philips, iPod, Sansa, Zen, Moser Baer and Microsoft are some of the brands which we can service with ease. Subscribe Now.